Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n
Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n
If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n
Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at contacto@grafit31.com<\/strong>.<\/p>\n\n\n\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contacto@grafit31.com.<\/p>\n\n\n\n At Grafit31, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.<\/p>\n\n\n\n How to Initiate a Return<\/strong> To start a return or exchange process, you must contact our support team first. Please send an email to contacto@grafit31.com<\/strong> with the subject line \u00abReturn Request – Order #[Your Order Number]\u00bb and include the following details:<\/p>\n\n\n\n Contact us at contacto@grafit31.com<\/strong> for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":" Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"blog-thumb":false,"blog-full":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"variation_swatches_image_size":false,"variation_swatches_tooltip_size":false},"uagb_author_info":{"display_name":"espinolaf319@gmail.com","author_link":"https:\/\/grafit31.com\/en\/author\/espinolaf319gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To…","_links":{"self":[{"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":1,"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":228,"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/pages\/24\/revisions\/228"}],"wp:attachment":[{"href":"https:\/\/grafit31.com\/en\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Sale items<\/h3>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
Shipping returns<\/h2>\n\n\n\n
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Need help?<\/h2>\n\n\n\n